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Terms and conditions

These terms and conditions govern the use of janiedenaeyer.be and the purchase of digital programmes and courses through external platforms, as well as services such as talks, podcasts, events and brand collaborations.

Last updated: 8 September 2026

Article 1 Definitions

In these terms and conditions: “Company” means Jdn Consulting, sole proprietorship of Janie De Naeyer, De Romboutweg 134, 2930 Brasschaat, Belgium, company number BE 0749.493.957; “Client” means every natural or legal person who purchases a product or service; “Website” means www.janiedenaeyer.be; “Digital products” means training programmes and online courses offered through external platforms (including TrainHeroic and Kit).

Article 2 Scope

These terms apply to every visit to the Website, every offer and every agreement between the Company and the Client. Deviations are only valid if expressly accepted in writing by the Company.

Article 3 Identity of the company

Jdn Consulting — Janie De Naeyer
De Romboutweg 134, 2930 Brasschaat, Belgium
Company number: BE 0749.493.957 (VAT registered)
Email: hello@janiedenaeyer.be

Article 4 Offer

The Website provides information about and access to digital training programmes, online courses, talks and presentations, podcasts and interviews, events and brand collaborations. The offer is without obligation. The Company reserves the right to change or discontinue the offer at any time.

Article 5 Formation of the agreement

An agreement is formed the moment the Client completes an order on an external sales platform, or when the Company confirms an assignment in writing. Digital products are purchased through external platforms; alongside these terms, the terms of the platform concerned also apply.

Article 6 Prices and payment

All prices are stated in euro or dollar as indicated with the offer, including VAT for consumers within the EU, unless stated otherwise. Digital products are paid through the payment methods of the external platform. Invoices for services are payable within 14 days of the invoice date, unless agreed otherwise in writing.

Article 7 Right of withdrawal

Consumers in principle have a right of withdrawal of 14 calendar days for distance purchases. For digital content delivered immediately (such as a programme or course that is accessible straight away), the right of withdrawal lapses as soon as delivery starts with the Client's express prior consent and acknowledgement that the right of withdrawal is thereby lost.

Article 8 Digital products and external platforms

Programmes and courses are delivered through external platforms such as TrainHeroic and Kit. The Company is not liable for outages, changes or discontinuation of those platforms. The Client is responsible for a working account, a compatible device and an internet connection.

Article 9 Health and medical disclaimer

The programmes and courses contain training and recovery advice of a general nature. They do not replace medical advice, diagnosis or treatment. In case of doubt, injury, pregnancy or medical conditions, always consult a doctor or qualified health professional first. Following training advice is at your own risk.

Article 10 Intellectual property

All content of the Website and of the digital products — texts, videos, photos, schedules, logos and designs — belongs to the Company or its licensors and is protected by intellectual property law. The Client receives a personal, non-transferable licence for personal use. Copying, sharing, resale or publication is not permitted without prior written consent.

Article 11 Confidentiality

Information the Client shares in the context of coaching, talks or collaborations and that is marked as confidential will not be disclosed to third parties without consent.

Article 12 Liability

The Company is only liable for damage that is the direct result of intent or gross negligence. Liability is in any case limited to the amount the Client paid for the product or service concerned. The Company is not liable for indirect damage, consequential damage or lost profit.

Article 13 Force majeure

The Company is not obliged to fulfil obligations if it is prevented from doing so by force majeure, including illness, injury, strikes, outages at external platforms or suppliers and government measures.

Article 14 Delivery and performance of services

Digital products are delivered as described on the sales platform. Talks, clinics and events are performed on the agreed date, location and duration. Changes are agreed in mutual consultation.

Article 15 Cancellation of services

Cancellation of a talk, clinic or collaboration must be made in writing. In case of cancellation within 14 days before the agreed date, 50% of the agreed amount may be charged, unless agreed otherwise in writing. Rescheduling due to illness or force majeure happens in mutual consultation without cost.

Article 16 Obligations of the client

The Client undertakes not to use the Website and the products for unlawful purposes, not to share login details and to respect the technical requirements of the external platforms.

Article 17 Data protection

Personal data are processed in accordance with the privacy policy at www.janiedenaeyer.be/privacybeleid.

Article 18 Third-party links

The Website contains links to external platforms and third-party websites. The Company is not responsible for the content, availability or privacy policy of those websites.

Article 19 Changes to the terms

The Company may amend these terms. The most recent version is always on this page. For ongoing agreements, the version applicable at the time of formation applies, unless the Client agrees to the change.

Article 20 Invalidity of a provision

If a provision of these terms is void or unenforceable, the remaining provisions remain fully in force. The void provision is replaced by a valid provision that comes as close as possible to the original intent.

Article 21 Applicable law and competent court

These terms and all agreements are governed exclusively by Belgian law. Disputes are submitted exclusively to the competent courts of the judicial district of Antwerp, Antwerp division, without prejudice to mandatory legal provisions protecting consumers.